Tools & Help. Plan, fix, install.
Everything we use on site, in one place: free planning tools, step-by-step fixes for common problems, and quick references for technicians.
Free tools
Plan your cameras, size storage, build a BOQ and fix game errors.
Guides · error codesHelp centre
Step-by-step fixes for CCTV, access control, networks and barriers, plus barrier board error codes.
5 referencesTech corner
PoE budget, lock wiring, default IPs, RJ45 and Wiegand colours, and a van checklist.
Professional tools, free for our customers.
The same tools our engineers use to plan CCTV and network jobs. Create a free account once and use them any time, on your phone or computer.
Bandwidth & storage calculator
Work out the network speed and hard disks your cameras need, the internet plan for your office, and how long a backup will take.
- Mix camera groups: 0.2 MP to 4K, H.264 to H.265+
- Use the real bitrate from your NVR
- Office internet and download time
CCTV BOQ builder
List the cameras as you survey a site and get the bill of quantities, storage per NVR and hard disks, ready to send.
- Add cameras in batches or paste from Excel
- Automatic ID / REC / DET / ANPR breakdown
- Export to Excel or print to PDF
CCTV camera planner
Pick your villa, shop, office or warehouse and see how many cameras you need, which recorder, how much storage and an estimated price.
- Typical layouts you can adjust
- 7 to 90 days of recording
- Send the plan to us on WhatsApp
Access & barrier planner
Choose your doors, card, fingerprint or face, and your parking lanes. See the equipment and an estimated price with installation.
- Doors, barriers or both
- Remote, UHF tags or number-plate camera
- Send the plan to us on WhatsApp
Shop camera planner
Draw your shop: doors, till, safe, shelves and stock room. We place the cameras, show what each one sees and the price.
- Retail, café, salon, pharmacy, supermarket, office
- Drag things to match your place
- Saved to your account when you print it
Game error rescue
Choose your game error or type the code and get safe steps to fix it yourself. Still stuck? We fix it online with AnyDesk.
- Vanguard, EasyAntiCheat, BattlEye
- DirectX, DLL, FPS, ping, controllers, wheels
- One tap to send it to us
Free with a Queen Tech account. It takes about a minute, and we never share your details.
Stuck on site? Fix it here.
Short, practical guides written by our engineers. Search a problem, follow the steps, and message us if it still doesn't work.
Field references for technicians.
The things you look up on site, on one page. Free, and it works on your phone.